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1. Go to “Sign up” and enter business email and phone. Click Get OTP to verify.
2. Fill in business name, GST (if applicable), and create a strong password.
3. Review and accept Terms. Click Create account. You’ll land in your Dashboard.
Use a work email/phone you can access. Save the recovery email in Settings.
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1. Open Settings → Verification.
2. Upload GSTIN, PAN, and address proof. Ensure images are clear and match legal name.
3. Submit. Reviews take 1 - 2 business days. You’ll get email/SMS on completion.
For sole proprietors without GST, upload PAN + bank statement instead.
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1. On the login screen, click Forgot password.
2. Enter your registered email → verify via OTP or reset link.
3. Create a new password (min 8 chars, with a number and symbol).
If you don’t receive OTP, check spam or try “Send again” after 60s.
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- Check email/phone spelling and remove trailing spaces.
- Ensure caps lock is off and time on device is correct (for OTP/2FA).
- Clear browser cache or try an incognito window.
- Still stuck? Contact Support with your registered email.
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- Use a unique password and enable 2FA in Settings.
- Never share OTPs or recovery codes with anyone.
- Review active sessions in Settings → Security and sign out of unknown devices.
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1. Go to Catalog → Add Product.
2. Enter title, category, images, and a concise description (benefits + specs).
3. Set MOQ, price, taxes, and stock. Click Publish.
Use 1000×1000px images on a clean background for best results.
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- Set a sensible MOQ that balances margin and buyer convenience.
- Use tier pricing to reward larger quantities (e.g., 1 - 50, 51 - 200, 200+).
- Preview final price with tax and logistics to avoid surprises at checkout.
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1. Open Catalog, locate the product.
2. Click Edit to update details or toggle Pause to hide temporarily.
3. Changes go live instantly after saving.
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1. Navigate to Auctions and select an active auction.
2. Review rules, increments, and reserve price.
3. Click Join, place your first bid, and enable notifications.
Bids are binding. Ensure credit and KYC are completed to participate.
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1. Go to Orders → pick an order.
2. See timeline: Placed → Confirmed → Packed → Shipped → Delivered.
3. Tracking link appears after shipment. Click to view courier updates.
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- UPI, Netbanking, Debit/Credit Cards (Visa/Master/RuPay).
- Saved cards and tokenized payments for faster checkout.
- Financing: BNPL/credit where available and approved.
All payments are 3-D Secure and PCI-DSS compliant.
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1. Open Finance → Apply for Credit.
2. Provide PAN, business details, and bank statements if prompted.
3. Get a decision in 24 - 48 hours. Limits are dynamic and reviewed periodically.
Approval depends on KYC, transaction history, and underwriting policies.
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1. At checkout, choose BNPL in Payment Options.
2. Complete KYC/OTP with the provider and view your available limit.
3. Confirm repayment schedule and place the order.
Late fees may apply per provider T&Cs. Always review the repayment dates.
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- Tracking activates after pickup. Updates may take 3 - 6 hours to appear.
- ETAs are estimates. Weather and route exceptions can affect timing.
- Contact Support if a shipment shows no movement for 48 hours.
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- Standard dispatch: 1 - 3 business days after payment confirmation.
- Peak season may add 1 - 2 days. You'll see an updated delivery window at checkout.
- If delayed, we'll notify you via email/SMS with the new ETA.
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Zupper Select is your virtual storefront to showcase curated products, pricing, and brand identity. It helps buyers discover and transact with confidence.
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1. Go to Select → Storefront and choose a theme.
2. Upload logo, banner, and brand colors. Add featured collections.
3. Publish to get a shareable URL for marketing.
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- BNPL for short-term working capital at checkout.
- Revolving credit lines for frequent purchases.
- Invoice financing for approved buyers.
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We support BNPL via partner integrations. Review HDFC details for current terms and eligibility.
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- Limits are dynamic and may increase with consistent repayments.
- Repay via UPI/netbanking from Finance → Repayments.
- Auto-reminders are sent 3 days before due date.
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- View all fees, taxes, and interest under Finance → Statements.
- Export monthly statements as PDF/CSV for bookkeeping.
- No hidden charges. All rates are shown before checkout.
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